Support

At Petals Link we understand that each of our clients has different needs. That's why Petals Link offers support packages that can be tailored to your specific needs. We are focused on delivering the best possible service to our clients: a service that is effective and timely, backed up by a professional service level agreement.

Whichever package you select you will benefit from the following:

  • The entire Petals suite with access to patches and updates as soon as they are available;

  • Preferential access to documentation, beta source code not yet released and our roadmap;

  • Remote assistance via email and/or telephone with our Petals suite developers;

  • Rapid incident management (investigation, workarounds and fixes).

A Petals Link support package is the perfect complement to a Petals SOA solution in production, giving you the peace of mind that the right skills are available at the right time to ensure you're 100% operational.

For more information on the options available please contact us to find out which support package is ideal for your environment and business needs.